Privacy Policy

Mersea Homes Privacy Policy

At Mersea Homes we’re committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website and show homes and how we use it, the conditions under which we may disclose it to others and how we keep it secure.By submitting details to us through our website you are consenting for us to be in contact with you on the details provided, and agree to this privacy policy.

Any questions regarding this Policy and our privacy practices should be sent by email to gdpr@www.vancolstestb.com or by writing to:

The Data Protection Officer, Merseahomes Ltd, Eagle House, 45 Kingsland Road, West Mersea, Colchester, Essex CO5 8RA Alternatively you can telephone 01206 383159.

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy, and are giving consent for us to use your details to process your request and contact you with the details that you provide.

We want you to know that you can unsubscribe from Mersea Homes developments at any time. To do this please email gdpr@www.vancolstestb.com making sure that you tell us the email address that you used to register and we will delete your details from our records.

Who are we?

Mersea Homes are a housing developer that has been building and selling properties in the local area for over 70 years and remains a family firm. To get in touch you can use the contact form on the website www.merseahomes.co.uk, telephone us on 01206 383159 or simply email to sales@www.vancolstestb.com

How do we collect information from you and why

Mersea Homes will treat your personal information with the utmost care and never sell details to other third parties/companies for marketing purposes.

Mersea Homes Limited may collect, store and use the following kinds of personal information:

  • You visit our website (which may include your browser type and version, referral source, entry page, exit page, length of visit, number of page views, route taken through this website and similar information. What do Mersea Homes do with this? It helps us to make sure that our website works properly for you, that the speed of the website is quick enough, and it helps us make sure we are serving customers with what they want to access, so we are continually improving the website for you to navigate quickly to the information you are looking for. To enable us to do this we would use Google Analytics.
  • Information that you provide to us for registering with us allows us to inform you in connection with future developments at your request, you may also be asking for details on a specific plot that we have on the website and request that one of our representatives contact you with further details. We collect your name, email address, telephone number and what your particular interest is
  • You can unsubscribe at any time by emailing gdpr@www.vancolstestb.com

How long do we keep your information?

Your contact details in relation to a request for future developments would be deleted once that development has started or by your request. If you have purchased a property your reservation details would be kept while the purchase process is taking place and once purchased details are kept for warranty purposes.

Google Analytics information is deleted after two years and this data is anonymous.

Who has access to your information?

We will not rent or sell your information to third parties.

We will not share your information with third parties for marketing purposes.

We don’t ever transfer data outside the EU.

The only people who have access are approved Mersea Homes employees, who will need to access your data to fulfil your request re marketing, when purchasing a property then both legal teams together with any selected financial organisation who would also hold your information.

If we are legally required by an enforcement agency in the context of actual or threatened legal proceedings, we may supply data as long as it does not breach data protection laws. All appropriate checks will be made.

Your choices – Subject Access Requests

You are entitled to view, amend or delete the personal information that we hold. Subject Access Requests (SAR) can be made verbally (01206383159) and ask for the Data Protection Officer (DPO) or by email to gdpr@vmerseahomes.co.uk

There is no charge for this service

On request to view held data the DPO will provide such data within 28 days.

How you can update your information

The accuracy of your information is important to us so if at any point you wish to change your details then please contact us by email: gdpr@www.vancolstestb.com, telephone us on: 01206383159, or write to: Data Protection Officer, Mersea Homes Ltd, Eagle House, 45 Kingsland Road, West Mersea, Colchester, Essex CO5 8RA.

Security precautions

When you give us personal information, we take steps to ensure that it’s treated securely. Our data is stored on protected UK servers, on site with layers of physical and digital security.

Any questions please feel free to get in touch at  gdpr@www.vancolstestb.com